Technology is shrinking the world, and
changing how we work
The
workplace across Asia is evolving. There are major technological and
demographic transitions occurring today that are fundamentally changing the way
we communicate, work and collaborate across the globe.
Taken
individually, each one of these trends by itself is very powerful. Taken
together, what we see is transformational. We are witnessing the end of the
dominance of the PC era and a shift to a post-PC world.
What do
these changes look like?
Mobile devices
The
impact of the growth of mobile devices cannot be understated.
New
smartphones and tablets based on Android, Windows Phone and iOS are growing at
phenomenal rates. As people bring their own devices to work and expect to
connect to the corporate network, we predict this bring your own device trend
to mushroom.
Social Networks
The
consumerisation of enterprise IT has driven not only the uptake of different
devices but also fuelled social media growth. We are seeing the proliferation
of social media applications in organisations of every size, across every part
of Asia.
Live Video
Video
is having a profound impact on the way we do business in today's digitally
connected world.
It is
no longer just used in conferencing and training, but in areas such as remote
healthcare and banking, live problem resolution in manufacturing, global
interviewing in HR, virtual receptionists, and many others.
According
to the 2011 Interactive Media Studies Enterprise Web Communications Survey,
done by research company Interactive Media Strategies (IMS), one-third of all
corporations say they are using videos at least once a week.
The
survey took into consideration the use, deployment and perceptions of a wide
range of Web communications technologies, including online video, mobile video,
social media, rich media, Web conferencing and instant messaging, of 1,002
corporate executives.
Virtual office
As more
businesses look to host their employees' desktops on a remote central server,
instead of on the local storage of a remote client, the demand for hosted
virtual desktops is set to explode.
According
to market research company Gartner, the worldwide hosted virtual desktop (HVD)
market will accelerate through 2013 to reach 49 million units, up from more
than 500,000 units in 2009.
Combine
these changes together and we step into a new world. One where the PC loses its
role within enterprise and where any device becomes a business device.
The end of PC
Welcome
to the Post-PC Era. In the past, PCs dominated, and work was done at the
office. Today, enterprises exist without boundaries and the personal and the
professional life have merged.
This
year will be the start of the demise of the PC within organisations across
Asia. We will see desks getting less cluttered, employees using a wealth of
different devices and the rise of the virtualised desktop.
The IT
department of 2012 will support the myriad devices, operating systems and
architectures that employees chose to work with. And it is not only their
employees that will be harnessing a holistic mix of applications and devices.
Customers,
partners and suppliers too will all be changing the way that they work.
As the
desktop PC becomes far less relevant, its place will be taken by the hosted
virtual workstation, sitting right at the heart of the new workplace and
challenging the very paradigm of the traditional PC.
The
hosted virtual workstation is a game changer for the entire industry and
businesses will make a significant shift from traditional desktops towards
virtual workspaces.
In
fact, Gartner expects the hosted virtual desktop environment to rise to 70
million units by 2014.
Currently,
hosted virtual environments cater mainly to data applications, not rich
interactive media, mobile devices, real time and video applications. This is
set to change as the use of video becomes ever more prevalent.
The rise of video
The
Cisco Visual Networking Index found that Internet video is expected to increase
from 40 per cent to 62 per cent of all Internet traffic by the end of 2015.
This is
a significant upsurge and as more businesses move to hosted virtual
environments, they will expect their workstation to be able to support the
everyday applications and services that they use. A collaborative, interactive
work environment will become the norm.
And
that is where we expect to be this year. More businesses across the region will
enable their employees to complete work anywhere across the globe, via any
device and platform, and communicate via new applications that are people and
social centric.
According
to a report by market analyst IDC done last year, Asia will see the biggest
increase in mobile workers over the next two years.
By next
year, 1.2 billion people - one-third of the world's total work force - will be
mobile workers, and 62 per cent of them will be based in Asia.
Desktop
computing is changing and, in today's ever mobile society collaboration has
never been as important.
Dinesh
Malkani
todayonline.com
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