Aug 11, 2012

Thailand - Tourism industry calls for changes at ministry

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Thailand’s three main private tourism organisations have called into doubt the competence of top politicians and officials charged with managing the country’s tourism industry.

The Bangkok Post reported recently that the Thai Travel Agents Association (TTAA), the Association of Domestic Travel (ADT) and the Association of Thai Travel Agents had called for the government “to put the right man in the right job” and to listen to advice from the private sector.

They say this is essential to prepare the tourism industry for Asean economic integration in 2015, and an acknowledgment that the main weakness of Thailand’s tourism industry is a shortage of officials with sufficient knowledge and a devotion to the field.

“Ever since the Tourism and Sports Ministry was set up, only a few people in authority have ever had real knowledge about tourism, service provision and marketing,” said TTAA president Suthipong Phuenphiphop.

The Post reported that it was well known among tourism professionals that the current Minister of Tourism, 72-year-old Chumpol Silpa-Archa, speaks barely a word of English and therefore avoids going to important meetings involving high-ranking officials from other countries.

Thailand tourism organisations also urged the government to consult the private sector before making decisions and to allow the sector to participate in monitoring the transparency of megaprojects.

Recently, when Mr Silpa- Archa raised the possibility of building a Formula 1 track in Chiang Mai, Thai media immediately questioned the real purpose of such a high-cost project.

Government corruption is another serious problem that may see Thailand lose out to other Asean countries once the Asean Economic Community (AEC) comes into being in 2015, the three organisations said.

“Take Suvarnabhumi airport,” said ATD president Yutthachai Soonthronrattanavate. “It should be a world-class facility, but its problems include structural cracks and poor performance.

“We have to admit that Thailand is no longer an Asean tourism hub. The industry has declined over the past five years, and now other countries are catching up. That means Thailand could ultimately miss out under the AEC.”

Meanwhile, at a seminar entitled “The AEC and the Tourism Industry”, Asean Secretary-General Surin Pitsuwan urged the government and the private sector to join hands to create a new tourism growth model.

He said that, in order to benefit from the AEC, Thailand must increase spending on research and development, create more intellectual property and come up with new exotic travel destinations that can be linked to other Asean countries.

The government has drawn up plans to prepare for the AEC, but the execution of the plans remains weak, Dr Surin said.



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