VietNamNet Bridge – Leasing software instead of buying software
proves to be a good choice for many businesses. Therefore, experts have their
reason to believe that the software leasing market would develop very strongly.
However, how to collect fee from service users remains a headache to service
providers.
High demand, profuse supply
Using leased software is clearly
a wonderful method for enterprises to cut down their expenses. Instead of
having to pay big money on the purchase, infrastructure setting and maintenance
fee, enterprises can lease software products from solution providers and have
to pay leasing fees at reasonable levels.
Some companies complained that
they wasted hundreds of millions of dong on the software products which then
became useless. Meanwhile, if they lease software products from solution
providers, they can save a lot of money, enjoy maintenance services and have
products updated without having to pay any kind of additional fee.
Especially, enterprises can
change the service providers at any time and always ensure that they can use
the most suitable and the best software products in their fields.
Having realized the great
potentials of the service market, a lot of information technology (IT) firms
have jumped into the market. Vietsoftware has been providing software leasing
service since 2007, considered as the pioneer in providing Software as a
Service- SaaS.
Meanwhile, CMC Soft is gearing up
with its plan to build the infrastructure items to prepare to launch the new
service. Intelligent University (IU) software product for schools, eDocman Plus
and C-office for office works at small and medium enterprises, iLib for
libraries and information centers could be the products to be put for lease.
MISA began providing software
leasing fee in 2010, while it has got 1000 clients so far, who are using MISA
SME.NET (software product for accountancy), MISA HRM.NET (labor force
management), AMIS.VN (customer relation management…).
How to collect fees?
Analysts have predicted that
using leased software is now a growing tendency, especially for state agencies,
which have been asked to cut down the public expenditures.
It is estimated that using leased
software would help a province to save 10 billion dong a year.
However, the service still cannot
develop strongly, because there has been no regulation stipulating the payment
by state agencies for the services like that. As a result, service providers
have to either provide software free of charge, or to provide services first
and then wait for money.
Therefore, some IT firms
including CMC Soft, have been trying to target non-state clients, such as
private businesses, organizations, small and medium enterprises, even though
state agencies are believed to be the big clients.
Vietsoftware’s General Director
Tran Luong Son, also complained that when providing services to state agencies,
his firm has to accept unfavorable terms which has discouraged the company.
However, Son has affirmed that
Vietsoftware would still try to develop the services, hoping that the situation
may be improved one day. However, he said Vietsoftware, like other IT firms,
would not be able to wait for indefinite time, calling competent agencies to
set up a legal framework which allows state agencies to take initiative in choosing
useful services for them and make payment for the services.
MISA’s General Director Nguyen
Xuan Hoang has also called on the Ministry of Information and Communication to
set up a reasonable mechanism for the service development and set up the policies
to encourage enterprises to use SaaS.
Buu Dien
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