Are western management ideas crippling Asian business education?
In today's rapidly urbanizing
Southeast Asia, upward career mobility requires a diploma, degree, and some
form of post-graduate qualifications, particularly within desirable publicly
listed companies.
However, closer scrutiny of what
is taught at these business schools shows a lingering a colonial hangover and
psychological dependence on western ideas, an irony in a region where most
governments publicly tout their own national values. Business schools stick
steadfastly to occidental business curricula.
Business, entrepreneurship, and
management courses are the fastest growing areas in Southeast Asian education.
Along with ICT, these are the most popular areas within both the private and
public higher education sectors. The relatively low overhead and operational
cost is a financial windfall for colleges and universities. Business education
has become the cash cow of colleges and universities.
What makes these courses
financially lucrative is the relatively low cost of teaching resources for
basic courses compared to other disciplines. Very little infrastructure aside
from classrooms and lecture theatres is required. A great number of business
schools develop curriculum around an array of international-edition US sourced
textbooks on offer by major educational publishers strongly competing for
business.
Consequently many regional
business schools are bureaucratic diploma factories based upon single-textbook
unit courses, oriented around exams that at best measure memory and retention
rather than creativity and the potential of the student to be innovative. To
cap it all off, these schools are burdened with quality assurance processes at
administrative and teaching levels. Given the high time commitment needed to
adhere to these processes, mediocrity is ensured.
The leaders and teaching staffs
have a preference for the imported hype of management gurus who are popular in
the media, even if these positivist instruments are not directly suited to the
different contexts and varied business situations within the local environment.
Local academics educated in the western paradigm locally or abroad are
mesmerized by international management gurus.
There is little debate about the
fit between western management thinking and the makeup and behavior of local
corporations, entrepreneurs, and the general environment. As a consequence, the
relevance of many theories has been accepted without question.
For example in the theory area,
Maslow's Hierarchy of Needs is accepted into management curriculum where there
may be many other more suitable theories and meta-theories that could be
advanced. In the contextual area, the legal system, supply chain, where the
emphasis on particular marketing tools should lie, interrelationships between
people, which all could be described 'as the way of doing things,' makes
applying western management theory challenging to say the least.
The preference for the latest
popular management knowledge often leads to misinterpretation, as few
management and entrepreneur instructors actually have much first-hand business
experience. Thus rigid interpretations of management still influence
entrepreneurship courses. Many entrepreneurship courses advocate market
research through focus groups, which are not suited to new products in
developing markets. Business plans are almost always at the central core of any
curriculum where there is little evidence that planning leads to success in entrepreneurship.
Business schools further base
much of the curriculum upon general misconceptions that both the media and
imported textbooks have evolved over the last 15 to 20 years. Entrepreneurship
has been glorified by media stories, biographies of successful entrepreneurs,
and events like 'entrepreneurship weeks,' 'business plan competitions' and
'entrepreneurship awards.' Course curriculum is shaped in the mold of
media-made myths of hi-tech and high-growth entrepreneurs.
Importantly, the US-based business
literature reflects the needs of post-industrial society rather than of
developing economies. This is partly responsible for one of the biggest
tragedies of entrepreneurship education in the region. Very little if any focus
is given to various technologies that a potential entrepreneur might require in
a new business. The acquisition of technology is one of the greatest
difficulties SMEs in developing countries face and little is done within the
education sphere to solve this problem.
A graduating student may have
acquired some general business skills but has little or no knowledge or access
to the means to acquire the knowledge to develop a farm, a small engineering
shop, a food manufacturing operation, or a cosmetic manufacturing operation. One
can see around the Asean region that it is the non-business schools that show
innovation with their outreach programs while business schools fall into the
trap of cashing in on their BBA, MBA, and now DBA programs.
Due to the developing nature of
most Southeast Asian economies, there should be an emphasis on manufacturing
including new product development and manufacturing line and system
development. However, business schools in post-industrial societies have
largely dropped manufacturing from their curricula due to the cohort's interest
in the services sector, where opportunities exist.
This leads to a mismatch of what
Southeast Asian business schools offer and what business and entrepreneurship
students need. As a result business and entrepreneurship graduates flood out
into the market place without any technology skills, crowding the services
sector, which is not creating extra employment or real economic growth.
Business and entrepreneurship graduate employability is a major issue facing
Southeast Asian economies today, with thousands of unemployed business
graduates all across the region.
These two issues, technology and
pedagogy, require deep thinking. Content and delivery need to be closely
examined, experimented with and utilized with close adaptation to the needs of
Southeast Asian students, a challenge that requires a large investment in time
and staff resources.
To compound the problem further,
governments and local corporations have a preference for foreign advisors and
consultants, shunning their own, even though foreigners may have little real
understanding of local context. This doesn't occur because of any vacuum in
knowledge and wisdom of local academics. In fact many Southeast Asian academics
are very successful in other universities around the world. Some have written
very sound academic dissertations and hypothesis but fail to get them to mass
popularity. Rather they sell a few hundred copies and can be found gathering
dust on library shelves.
This colonial hangover is holding
back indigenous intellectual development and preserving neo-colonialism at a
time when the US and Europe are far from possessing a monopoly of new ideas.
The irony is that Asian ideas
have more influence on Western management thought than in Asian thinking. The
only probable exception is Confucianism which could cautiously be associated
with the structure, process, and strategies of family owned Chinese businesses.
Although Sun Tzu's 'The Art of War' and Buddhist Dharma originated in Asia, it
is Western management thinkers who have applied their respective philosophies
to management, at least in these contemporary times. Although the Islamic
'Tawhid' is 1500 years old, it is probably only now that it is being considered
seriously as a management philosophy.
Business school deans tend to
play the role of patriarch, which often degrades into crude authoritarianism.
Consequently major positions within the hierarchy tend to go to those are liked
and favored rather than those who have worked meritoriously, successfully, and
are qualified. Consequently many business schools in Southeast Asia see
personal power as the prize and Machiavellian behavior as the norm. Motivation
among staff at the school will most probably be very low.
There is a drastic regional
shortage of business and entrepreneurship lecturers. Stringent criteria for
lecturers eliminate the potential to employ mature, experienced practitioners
or practademics. For example under the regulations of one aspiring university
in Malaysia that portrays itself as the “Harvard of the East”, it would not be
possible to employ people like Bill Gates, Mark Zuckerberg or the late Steve
Jobs, even as adjunct, due to issues of qualifications. Thus those that gain
employment within the region's colleges and universities have formal
qualifications, usually without much experience if any.
Business and entrepreneurship
academics consequently tend to lack the depth of knowledge about what they
teach and rely on textbooks and popular management books. This lack of depth of
knowledge in many fields leads to a lack of confidence to develop curriculum
outside the familiar available textbooks, thus inhibiting the ability to
provide an education according to local needs. With this comes a reinforcement
of an unconscious bias towards western literature as local literature is still
rare and far between and in many cases is just a translation of existing
foreign textbooks. Any original local material usually lacks peer acceptance
due to the lack of ability of many to critically appraise it.
Southeast Asian business schools
have developed into a rut of pursuing quantity for the windfall incomes they
can accumulate through popular products like the MBA. Foreign universities,
through setting up branches or strategic alliances are also cashing in on the
rapid growth of business education, further perpetuating the myth that foreign
business theories are the first class product. They have adopted the classic
post-colonial market strategy of importing their product into a local market
with minimum modification and exploiting the market to the maximum.
This rut goes deep into the
structure and processes of local colleges and universities. ISO quality
accreditations and their logos are prominently displayed as symbols of quality,
even though they have little or no relevance. ISO standards make no claims
about product quality or relevance whatsoever and only mislead the public. The
resources needed to implement these useless ISO standards are taken from
potential academic development resources. This leaves a single textbook
approach to courses, predominately delivered through formal lectures, rigid
assessment and examination criteria and reliance on outdated curriculum
development tools like Bloom's taxonomy. The result of this is a sanitized
teaching paradigm which doesn't reflect the real business environment, leaving
students ill-prepared for the outside world. This 'cut and paste' culture
without questioning and adaptation is holding back the development of business
education in the region.
Of late, universities have
realized the need for research to build esteem and gain rankings. However this
has been turned into a meaningless chase of key performance indicator (KPI)
figures. Many new academic journals are cashing in on this unhealthy focus on
SCOPUS indexing and now offer pay for publishing arrangements, rather than the
traditional double blind peer review system.
To date, most local research has
tended to emulate other research, applying theory to local contexts, rather
than developing indigenous hypotheses. This lack of originality is preventing
the rise in international stature of local business academics and is the loss
of a great opportunity to develop Asian based management knowledge.
Local academics have not asked
whether there is a distinctively Asian type of management based upon
traditional philosophy. Management theory has been something secular in Asia in
contrast with the west where it has been tainted with spiritualism. Asian
academics have preferred to keep both issues in separate boxes. May be it is
just from lack of confidence to think outside their trained discipline and
merge new ideas into their existing knowledge.
The education gap between
Southeast Asia, Europe, Australia, and the US is going to be felt for a long
time. Part of the problem is resistance to change. Part of the problem is the
lack of skilled, experienced and knowledgeable people. However the rigidity of
educational institutions is something that can be solved through some visionary
thinking.
There is also another problem. It
is apparent that creativity is an important aspect of education, which is
deeply lacking in the Asian curriculum within most of the region. In business
and entrepreneurship, creativity is vital in the areas of opportunity
recognition and construction, strategy development and execution, marketing,
new product development, and solving general problems related to
entrepreneurship. Creativity, rather than intelligence appears to be a more
critical factor in achieving success.
It could be argued that Asean's
failure to develop contextually relevant theories and corresponding positivist
practices, where instead culturally unsuited practices are utilized, is a
missed opportunity to develop new forms of new dynamic capabilities and
competitive advantage within the region.
This is the challenge to
management academics and practitioners in Asean. It is the task of looking
through the rich history, culture, society, stories, and philosophies of the
region for the inspiration to develop and construct homegrown management ideas,
rather than importing ideas developed in other parts of the world, which are
suitable for those parts of the world.
Confucian, Buddhist, Strategy,
and Islamic institutes exist all over the region, but there has been little focus
on developing these philosophies as management paradigms. Today there is an
intense vacuum of original management thinkers.
Murray Hunter
(Murray Hunter is an Australian academic teaching in a Malaysian
university)
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