Sep 17, 2011

Vietnam - Tour quality for Thai tourists on decline


With many travel agencies willing to sell their tours at extremely low prices to attract customers, tourism packages to Vietnam’s central region for Thai tourists are losing quality.

According to the tourism authorities of the central provinces, more than 85,000 tourists from Thailand have arrived in the central region in the first eight months of this year, which is 20 percent of the total foreign arrivals to the area.

Cao Tri Dung, director of Da Nang-based Vitour travel agency, said the number of Thai arrivals would soar in next June, when the Friendship 3 Bridge connecting Thailand’s Nakhon Phanom and Laos’ Khammounan is completed.

However, despite the huge increase in quantity, the tour packages’ quality is on sharp decline.

The director of a tour organizer said many travel agencies had rushed to lower their prices to lure customers, making price per tourist plunge to only US$40 a day from the $60 a day in 2005.

Half of the sum is to pay for transportation costs and the remaining for accommodation at three-star hotels and other services.

A tour guide of a travel agency admitted that some tour organizers had arranged their tourists to visit Hoi An Old Town at night, when tourism attractions were closed in order to cut down on ticket fees.

Worse, tourists were forced to travel on overloaded boats to cut cost, he added.

Some travel agencies said the situation should soon be improved, otherwise it would have a negative influence on the tourism industry in the central region.

Nguyen Hang Quy, director of Hue-based Huong Giang travel agency, said tour prices should be adjusted so that the tour organizers could provide better services to their customers.

The authorities also had to have measures to curb the unhealthy competition among travel agencies, he added.

Source: tuoi tre



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