The
most closely kept secret about the iPhone 5? There isn't one — yet.
The new iPhone is faster, has a better camera
and allows you to sync content without needing a computer. It includes a
futuristic, voice-activated service that responds to spoken commands and
questions such as "Do I need an umbrella today?" It will now be
available to Sprint customers as well as those from AT&T and Verizon
Wireless.
But there's a catch. Apple named it 4S when
most people were expecting the iPhone 5. Immediately, tech bloggers and Apple
fans alike began to wonder if this new iPhone was not as cool as they had
hoped.
Investors were disappointed, too. Apple's
stock fell more than 5 percent before getting a late bump.
If Tuesday's unveiling seemed like a letdown,
it was because Apple didn't do a good job of managing expectations. That's a
familiar problem for Apple, whose penchant for secrecy invites hyperbolic
speculation between its product announcements. Given that it had been 16 months
since the previous iPhone hit the market, imaginations had even more time to
run wild this time.
"This is the typical Apple scenario:
People keep wanting it to do the impossible," said Tim Bajarin, a Creative
Strategies analyst who has been following the company for decades.
Apple's approach to the event didn't do any
favors for Tim Cook in his first major public appearance since he succeeded
Steve Jobs as CEO six weeks ago. Jobs, the Apple visionary and co-founder,
relinquished the reins to focus on his health problems.
Cook handled his presentation in a pedestrian
fashion that lacked Jobs' flair. The format and stage setting were similar to
the presentations that Jobs had orchestrated so masterfully, giving Cook little
opportunity to make his own mark, said Adam Hanft, a marketing consultant who
runs his own firm in New York.
"It wasn't fair to Tim in his inaugural
because there he didn't have any product to show off that was a real
barnburner," Hanft said.
"This allowed him to get his sea legs,
but he still needs to find his voice and style. They need to come up with a new
setting that is equally Apple-like aesthetically, but not the same that they
had while Steve was there."
Even though the iPhone 4S is an improvement
over its predecessor, it isn't being perceived as a breakthrough partly because
it's not being branded as an iPhone 5, as most people had been expecting, said
Prashant Malaviya, a marketing professor at Georgetown University.
Not all investors were disappointed.
Stephen Coleman, chief investment officer for
Daedalus Capital and an Apple investor since 2004, calls his Apple stock
"the safest investment that I own." He said Tuesday's upgrades were
"incremental" — and praised Apple for not messing too much with a
model that's working.
"To those who say they're underwhelmed,
I'd say they've been fast asleep," Coleman said. "Anyone who's been
paying attention at all would have to be dazzled by the product, and
earnings."
The stock has risen more than 15 percent this
year, at one point hitting an all-time high of $422.86. It has nearly
quadrupled since the first iPhone was announced in 2007. The device has been
the cornerstone of one of the most remarkable runs in technology history. Apple
is now one of the world's most richly valued companies, holding its own against
oil companies and international conglomerates.
"What is there to lament?" Coleman
said. "For people like me, it's peace on earth. This is one of the great
economic stories of our time."
The new iPhone has an improved camera with a
higher-resolution sensor. The processor is faster — the same A5 chip found in
the iPad 2 — so the phone will be able to run smoother, more realistic action
games. It's also a "world phone," which means that Verizon iPhones
will be useable overseas, just as AT&T iPhones already are.
The fact that a more radical revision of the
phone was a no-show leaves room for speculation that Apple will reveal a new
model in less than a year, perhaps one equipped to take advantage of Verizon's
and AT&T's new high-speed data networks.
There had also been speculation that Apple
would include a chip that could talk to payment terminals at retail stores,
turning the iPhone into a mobile wallet. Competitors are starting to include
this capability in their phones, though the payment systems are still immature.
The iPhone 4S doesn't have this.
The iPhone 4S will come with new mobile
software that includes such features as the ability to sync content wirelessly,
without having to plug the device to a Mac or Windows machine. The phone
includes Siri, which lets people speak questions and commands and represents an
advanced version of speech-recognition software found on other phones.
Apple also unveiled software that can send
greeting cards through the postal system for $2.99 each.
Cook said the most recent iPhone, which came
out in June 2010, sold more quickly than previous models, but the iPhone still
has just 5 percent of the worldwide handset market. Among smartphones, devices
running Google Inc.'s Android software make up 43 percent of the market in the
second quarter, while the iPhone captures 18 percent, according to Gartner Inc.
Apple is hoping to grow that share with the
iPhone 4S — something it can do by luring new customers from Sprint and
elsewhere, even if existing owners don't see a need to upgrade.
Bajarin, the longtime Apple watcher, is
confident that Apple will quickly overcome the perception problem once
technology reviewers get a better handle on all the new bells and whistles. He
believes that the improved camera and speech-recognition technology are
compelling enough additions to make the iPhone 4S another hit for Apple.
"People are going to get over their
initial disappointment and want this phone," he said.
Apple's new mobile software, iOS 5, will also
be available on Oct. 12 for existing devices — the iPhone 4 and 3GS, both iPad
models and later versions of the iPod Touch.
Apple said Oct. 12 will also mark the launch
of its new iCloud service, which will store content such as music, documents
and photos on Apple's servers and let people access them wirelessly on numerous
devices. One component is a $25-per-year service, called iTunes Match, that
will allow people to play their personal jukeboxes on any device with iTunes
software instead of keeping them tethered to a personal computer that must be
synced with other devices.
The new phone will come in black or white. It
will cost $199 for a 16 gigabyte-version, $299 for 32 GB and $399 for 64 GB —
all with a two-year service contract requirement. Pre-orders will begin Friday
with availability on Oct. 14.
The previous version, iPhone 4, will now cost
$99 for 8 GB. The 2009 model, the iPhone 3GS, will be given away for free with
8 GB. Both also require a two-year service contract.
Don't expect to see an iPhone available with
prepaid, contract-free service plans any time soon — at least not with
AT&T. Ralph de la Vega, AT&T's head of wireless and consumer services,
said in an interview that the carrier has no plans to offer iPhones with
prepaid plans, because even phones that are free with two-year contracts —
namely the iPhone 3GS — would cost customers a significant amount up front.
Wireless companies typically subsidize the cost of phones and make that back
from monthly service fees over the life of the contract.
Apple also unveiled a new line of iPods,
including a Nano model with a multi-touch display that promises to be easier to
navigate.
Apple's stock fell $2.10, or 0.6 percent, to
close Tuesday at $372.50 after dropping earlier to $354.24.
By JORDAN ROBERTSON and RACHEL METZ - AP
Technology Writers
AP Technology Writers Michael Liedtke in San
Francisco and Peter Svensson in New York contributed to this story.
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